Social engineering is a popular psychological method of accessing information that you do not have access to. These can be customer information, passwords, access codes, bank transfer IDs, etc.

Psychological manipulation attempts to exploit two main human qualities: when they ask us for help, we try to help and / or avoid conflicts as much as possible.

The most common types of social engineering are:

  • Phishing – unauthorized partner requests to enter passwords, or business, banking and personal information by email or website
  • Telephone phishing (vishing) – using a voice message to trick unsuspecting victims into providing misleading information
  • Pharming – users are redirected to a website that appears to be trusted and must provide personal or company information
  • Shoulder surfing – while unsuspecting victims shuffle passwords, codes, etc. typing, keeping it worded, and typing it down.

A flawless IT system is not enough to keep a company safe. At least as important is the preparedness of the staff. Each employee must be aware of the hazards, their responsibilities, and the most popular manipulation techniques.

In social engineering, our experts test the company’s employees, highlight vulnerabilities, and if necessary, train employees on how to prevent psychological manipulation of information protection.


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